We provide an estimated production timeline in order to help you plan ahead and know when your order should arrive. Sometimes, we deliver much faster than the estimated timeline, but sometimes it takes longer. We always do our absolute best to deliver before the estimated timeline, but sometimes we get large contracts, even several large contracts all at once, and it backs up our production line and we can get a few weeks behind.
Rush orders are prioritized and shipped as soon as possible and currently it is set at 3 weeks maximum wait. If you want custom sublimation on your suit it adds 2-4 weeks to the rush timeline depending on the complexity of your design. If you go with a preset design it adds 1-2 week to the timeline.
• If we have to wait for your reply to provide updated measurements more than 5 days.
• If we have to wait for your reply for custom mock ups approval more than 5 days.
• If we have to wait for your reply on any other topics related to production or shipping more than 5 days.
* We close our shop every summer for 2 weeks to give our team a well deserved break. This year the production will be closed from July 23 to August 7. Note that if your shipping date falls into these dates it will be delayed by 2 weeks. This includes rush orders.*